Store Policy

Customer Care

We value each and every customer that either enters our shop or visits our website, we appreciate feedback good or bad.  we strive to offer you the latest products and a reliable livefood service.  our fish are our passion, hobby and life and we love helping and chatting to like minded people.  if you need to reach out to us please email us at sales@thefinroom.co.uk or call us on 01698598398.  we are dedicated to helping you in any way we can.

Privacy & Safety

Customer safety and privacy is a priority for us, we will never share your details with anyone.  Your payments are secure with our online card provider sumup.

Payment Methods

- Credit / Debit Cards
- PAYPAL

- Offline Payments